Roto-Q 360 Warranty & Replacement Guarantee


Thank you for choosing the Roto-Q 360. We stand behind the quality of our products and want you to be completely satisfied with your purchase.

1-Year Limited Warranty

We guarantee that your Roto-Q 360 is free from defects in materials and workmanship under normal use for 1 year from the date of purchase. This warranty is valid only for the original purchaser and is non-transferable.

If an issue occurs within the warranty period, we will, at our discretion:

  • the product, or
  • it with a new or equivalent item

While we will try to match the original color and style, replacements are subject to availability. If an exact match is not available, we will provide a similar product of equal value.

Exclusions:

This warranty does not cover:

  • Normal wear and tear (e.g. batteries, glass parts)
  • Damage caused by misuse, neglect, or failure to follow cleaning instructions

30-Day Money-Back Guarantee

If you’re not completely satisfied with your new and unused Roto-Q 360, you may return it within 30 days of purchase for a full refund (minus processing and handling fees) or a replacement.

  • Product must be unused and in original condition
  • Proof of purchase is required

Replacement Guarantee


If your product or a component does not perform as expected within 1 year, we’ll replace it with a new or equivalent part. To qualify:

The item must have been purchased from an authorized retailer

  • Proof of purchase is required
  • You are responsible for return shipping

If a replacement is provided, coverage continues for either:

  • 6 months from the replacement date, or
  • The remainder of the original 1-year warranty -whichever is longer-

Return Instructions

All returns and warranty claims require a Return Merchandise Authorization (RMA). Items sent without an RMA will not be accepted.

Return Address:

Roto-Q 360 – Returns

127 S 8th Ave, Ste A

City of Industry, CA 91746

To request an RMA or for any questions, please contact our support team.