Roto-Q 360 Warranty & Replacement Guarantee


Thank you for choosing the Roto-Q 360. We stand behind the quality of our products and want you to be completely satisfied with your purchase.

1-Year Limited Warranty

We guarantee that your ROTO-Q 360 is free from defects in materials and workmanship under normal use for 1 year from the date of purchase. This warranty is valid only for the original purchaser and is non-transferable.

If an issue occurs within the warranty period, we will, at our discretion, repair the product or replace it with a new or equivalent item. While we will do our best to match the original color and style, replacements are subject to availability. If an exact match is not available, we will provide a similar product of equal value.

Exclusions

This warranty does not cover:

  • Normal wear and tear (e.g., batteries, glass parts)
  • Damage caused by misuse, neglect, or failure to follow cleaning/maintenance instructions

30-Day Money-Back Guarantee

If you’re not completely satisfied with your new and unused Roto-Q 360, you may return it within 30 days of purchase for a full refund (minus processing and handling fees) or a replacement.

  • Product must be unused and in original condition
  • Proof of purchase is required

Replacement Guarantee


If your product or a component does not perform as expected within 1 year, we’ll replace it with a new or equivalent part. To qualify:

The item must have been purchased from an authorized retailer

  • Proof of purchase is required
  • You are responsible for return shipping

If a replacement is provided, coverage continues for either:

  • 6 months from the replacement date, or
  • The remainder of the original 1-year warranty -whichever is longer-

Return Instructions

All returns and warranty claims require a Return Merchandise Authorization (RMA). Items sent without an RMA will not be accepted.

Return Address:

Roto-Q 360 – Returns

127 S 8th Ave, Ste A

City of Industry, CA 91746

To request an RMA or for any questions, please contact our support team.